F&Q

If a product you like is suddenly out of stock, you can contact us, and we will send you a notification once it is restocked.

Clean toys before and after use to prevent bacterial infection.

It is recommended to store products in a cool, dry place away from direct sunlight.

Product descriptions include the product dimensions. After obtaining the measurements, you can compare them with similar items you own to find the right fit before making a purchase.

Add the product(s) to your cart and proceed to the checkout page. Locate the gift card input field in the payment section (only visible if your store has active gift cards enabled). Enter the unique gift card code (case insensitive).

The system will automatically deduct the balance. If the gift card balance ≥ order total → Click "Complete Order" directly. If the gift card balance < order total → You will need to pay the remaining amount using another payment method (or add another gift card).

We restock approximately every 7 days.

Our products are sourced from China.

We are very sorry, but we do not have physical stores at this time. If you need to return or exchange an item, please contact us for assistance.

You can request a return shipping label by contacting us.

If the product has visible damage, please take photos of the damage and send them to us.

If the product has no visible damage but is not functioning properly, please record a video showing the issue and send it to us.

Shipping costs and delivery times vary depending on the distance of the shipping address.

Delivery times vary depending on the distance of the shipping address.